PRIVACY POLICY
At Spicie Brand (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Personal Information You Provide
We collect information that you voluntarily provide, including:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Phone number (optional)
- Account login details (if you create an account)
B. Automatically Collected Information
When you visit the Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Cookies and tracking technologies
- Referral links (how you found our website)
C. Information from Third Parties
We may receive information from:
- Payment processors
- Shipping carriers
- Advertising or analytics partners
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Communicate with you about your orders or account
- Provide customer support
- Improve and personalize the Site
- Send marketing emails (only with your consent)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
You may opt out of marketing communications at any time.
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information with trusted third parties to support our business, including:
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping carriers
- Email marketing services
- Analytics providers
- Website hosting partners
These providers only receive the information necessary to perform their services.
We may also share information if required by law or to protect our rights.
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Optimize website performance
- Understand visitor behavior
- Remember preferences
- Enable essential site functions (such as shopping carts)
You can adjust your browser settings to refuse cookies, but some site features may not work properly.
5. DATA SECURITY
We take reasonable security measures to protect your information, including encryption, secure payment gateways, and limited access to personal data.
However, no method of transmission online is 100% secure, and we cannot guarantee absolute protection.
6. YOUR RIGHTS & CHOICES
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your data
- Update or correct your data
- Request deletion of your data
- Withdraw consent for marketing
- Request a copy of your stored information
To exercise your rights, contact us at info@spiciebrand.com.
7. RETENTION OF INFORMATION
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. THIRD-PARTY LINKS
Our Site may contain links to external websites. We are not responsible for the privacy practices, policies, or content of third-party websites. Accessing them is at your own discretion.
9. CHILDREN’S PRIVACY
Our Site is not intended for children under 13.
We do not knowingly collect personal information from minors. If we become aware that a child has submitted information, we will delete it promptly.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last Updated” date. Your continued use of the Site constitutes acceptance of these changes.